Management Skills - 19th March 2024
This course is suitable for all Supervisors, Team Leaders, Managers and Directors who have the responsibility of managing a team of any size. This Management Skills course is designed to get the delegates thinking about the difference between leadership and management and how to be successful at both.
Course Objectives
Analyse their role, responsibilities and skills as a Team Leader
Identify a range of leadership styles and tailor their style to the individual
Improve team performance through motivation, giving feedback and managing performance
Communicate assertively and receive respect from others
Course Content
Leadership Styles – looking at how different styles of managing influences the performance of your people
Leadership Inventory – the key areas of managing people
Motivation and Recognition
Performance Management and Goal Setting
Communication Skills – different communication and behaviour styles
Assertiveness Skills
Awareness of why others behave the way they do
Be aware of their own responses and know how to keep in control
Giving Feedback - the rules, techniques and practice
Steps to Successful Delegation
Developing Teamwork – the principles of high performing teams
Assessment and Certification
The course is delivered by an expert trainer and all candidates will be observed during training. Any written elements are straightforward and candidates would need a basic command of English (defined as Level 2) to complete them. We can also make special arrangements for anyone requiring assistance if requested in advance. Please contact us confidentially if you need any support, guidance or the assessment in a different language.
Duration: 8:45am registration for 9:00am start until 4:30pm.
Location: Epsilon House, West Road, Ransomes Europark, Ipswich, Suffolk IP3 9FJ,
Car park: Available at no additional charge, your vehicle will need to be registered with Reception on arrival.
Cost: £144.50 + VAT per person.
Please get in touch if you would like to book a place or are interested in arranging a training course by emailing on info@sos-hr.co.uk , call 01473276170 , or complete the form below: